Latest Event Updates

Booking is now open!

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HOOT OPEN

A little owl told us… booking is now open!
There are 30 tickets with a few options just make things easier and more accessible for people. Ticket price includes all our expected event costs. Lunches won’t be included – there are lots of lunch options close by and we often find you’ll be out and about in town already and can bring food back. Thanks to the team for getting the event going! Now all we need is Leeds Jammers… everyone is welcome!

Eventbrite booking here:
https://www.eventbrite.co.uk/e/leeds-service-jam-2016-tickets-20967414100

#GSJLeeds – the Leeds Service Jam 2016

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Hello and thanks for visiting the GSJLeeds homepage. We will be bringing the Global Service Jam to Leeds on the last weekend of February… your opportunity to learn about Service Design by ‘doing’, not talking but ‘doing’.

The event is open for all to attend. Over the past five years we’ve had all kinds of people interested to attend, making each event unique to the people who make it happen. The first big message to understand is that you don’t have to be a ‘designer’ or a ‘techy’ to attend, though there will be some of us there. The event is open to all people interested in making services better and centering efforts around people/users and what works for them and letting the nuts and bolts/technology that enable that to follow. Six out of seven workers in Leeds are in the service industry – Leeds is a city of service.

We just suggest people come along with an open mind, willing to collaborate and challenge yourself to learn something new.

We’ll be making tickets available for a small charge soon, just to cover our costs.

If you’d like to sponsor, support, attend, volunteer or just find out more please contact this year’s organiser Kathryn Grace 07812 073863 or email contact@kathryngrace.co.uk

This year’s event supporters so far include Stick People and we’ll be hosting the event at ODI Leeds

You can follow us on Twitter at @GSJLeeds

 

What a weekend!

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Leeds Service Jam

Leeds Service Jam 2015 is over. Thanks to everyone who made it happen!

Thanks to our jam volunteers, Si, Ali, Sharon, Nick and Lisa, for making it happen in Leeds.

Thanks to the organisers of the Global Service Jam and our twin jam, Copenhagen, for the global theme and inspiration throughout the weekend.

Thanks to our supporters and sponsors, UKGovCamp, ODI-Leeds, Studio of Things and SD Leeds.

Most of all, thanks to our jammers.

What happens next?

Jammers should soon receive our jam participant questionnaire from SurveyMonkey. If you’re one of them, please take the time to fill it in and help make the event better for everyone.

In a few weeks we’ll be announcing details of Leeds GovJam 2015, from 9 to 11 June. We hope you can join us for that. Please get in touch if you could be part of the GovJam volunteer team, or are interested in hosting the Global Sustainability Jam in the Autumn.

Thanks again to everyone who joined our jam. We hope to see you again soon!

Leeds Service Jam starts on Friday – here’s what you need to know

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Leeds Service Jam starts 6pm on Friday

Only a few days to go now. Here’s the info we’ve sent to everyone getting ready for the 2015 Leeds Service Jam. We’re delighted to have over 20 jammers taking part. If you’ve booked but know you are no longer able to attend please email matt@mattedgar.com

Getting there

ODI-Leeds is on the third floor of Munro House, Duke Street, Leeds, LS9 8AG. Munro House is located on the corner of Duke Street and York Street, opposite Leeds bus station and next to the BBC building. The nearest car parks are at Quarry Hill and Leeds Markets.

On arrival

Registration will take place on the ground floor from 6pm on Friday 27 February. We’ll give you a jam participant form and Creative Commons license. After signing in, you can go up to the ODI space on the third floor. We’ll start the welcome presentation at 6:30pm.

Key timings

Friday’s session will run until 8:30pm when we’ll stop and go to a nearby bar or restaurant. On Saturday, you can arrive from 9am and we’ll get everyone together for a briefing at 9:30am. Jamming will run until 5pm. On Sunday, the space will be open from 9:30am with a 3pm deadline to upload all our work to the Global Service Jam site. We’ll do an end of jam show and tell and wrap up by about 4pm on Sunday.

Food & Drink

We’ll provide lunch on both days. We want to make everyone feel welcome, so if you have special dietary needs and didn’t mention them on the Eventbrite booking form, please can you let us know by the end of Thursday.

Tell everyone

If you’re tweeting about the event, don’t forget the hashtag #GSJam for the global event. Please remember, the global theme stays secret until all the cities to the west of us know about it too – we’ll let you know when it’s safe to share that during the event.

What to bring?

It’s going to be dress down/lots of hands on stuff over two days, so please just wear whatever makes you feel comfortable to jam. There’s no need to bring anything, but here’s a checklist of things that may be helpful if you have them: Computers & Cables – Cameras and cables/SD cards – Tablets/Phones – Any design tools that you would like to share in groups that may help – Know-how on prototyping – Children’s toys and figures – Box of Lego to share within your group – Your playful side… silly hats/wigs/scarves/squeaky toys.

Anything else?

If you have any questions, please email matt@mattedgar.com

Leeds Service Jam 2015 flyer – tell everyone!

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We made this flyer to publicise the 2015 Leeds Service Jam.

  • Print it out big and stick it on your wall or window
  • Print it out small and leave a stack of copies wherever you and your colleagues or classmates meet for coffee
  • Project it onto the side of a prominent building

Whatever you do, tell everyone!

GSJ flyer

GSJ flyer

Reading up on Service Design

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Take a look at http://www.servicedesignbooks.org/browse/

Two books have recently been published on Service Design, that are well worth a read.
This is Service Design Thinking
by Marc Stickdorn and Jakob Schneider

Brand-Driven Innovation
by Erik Roscam Abbing